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Tuesday, June 5, 2012

Using AppleTV (and Airplay) with BT Home Hub 3.0

If you're reading this post then you're probably experiencing one of the following issues;

  • Your Apple TV can connect to the internet over Wi-Fi but can't see your iTunes Library (that you're sharing via Home Sharing) on a another machine on your home network
  • Airplay Devices you own (such as iPod's, iPhone's, iPad's, etc) cannot see your Apple TV (despite them all being able to access the Internet via the Home Hubs Wi-Fi
You've probably tried;
And still no Airplay on your devices, and no iTunes library on your AppleTV.

Here is the solution (well, what worked for me anyway!);
  • Go to Your Home Hub 3.0 login page (see here if you're having problems finding it) and login (if this is the first time you've logged in it will ask you to change the password from the "admin password" on your Hub Settings fob)
  • Click "Settings" 
  • Click "Wireless" (on the left)
  • Change Security from "WPA & WPA2 (Recommended)" to "WPA2 only"
  • Re-enter the Wireless Key as specified on your Hub Settings fob (you could pick another, but that just complicates the process and means everything will have to reconnect and login again)
  • Scroll to the bottom and click "Apply"
And that's it, assuming everything is connecting properly and this was the only problem (and you've chosen the same Wireless Key so that everything doesn't have to reconnect - always a good idea!) then everything should, as if by magic, start working.

BT Home Hub 3.0 Wireless Security Settings







5 comments:

Unknown said...

Excellent - I have been trying to fix this for ages. Worked immediately.

Gaz said...

Holy crap, why does this work?!

Why would WPA + WPA2 intefere with Bonjour which afaik is what seems to be happening here?!

Gaz said...

I spoke too soon.

In fact, I find that Airplay is even unreliable using a wired connection into the Home Hub 3.

For example, my Apple TV is hard wired into the home hub and so is my iMac, yet I have no Airplay icon in iTunes.

I've decided to buy a new router and sack off the Home Hub.

Anonymous said...

The the AppleTV 2 had just come out I had the same problems - Wired to Wired not working.

A software update fixed this. Have you tried updating the software? (assuming you're not already on the latest version).

The BT Home Hub seems to do some really weird stuff with guest isolation (which you'll want to turn off in order for connected devices to see each other). Sadly I no longer have access to the Home Hub - Virgin Broadband all the way - so I can't check.

Anonymous said...

Andy your a star unlike the BT Tec support guy who insisted it wasn't anything to do with the homehub3. He told me he was very familiar with apple products. Total BS from BT.